FAQs

FAQs

Gwinnett Area Plumbers

Have a plumbing-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Why do my drains go slowly or clog?

    Several factors can contribute to slow or clogged drains. Residue from soaps, shampoos, dish detergents, and, most commonly, hair are the main cause of slow drains. Introducing items not intended to go into the drains can cause complete stoppages and, in some cases, damage your drain lines. Gwinnett Area Plumbers recommends regular drain maintenance such as chemically-safe bio cleaner and professional drain cleaning, as needed. As your local plumber, we're happy to assist with both, so reach out today if you need help.

  • Why does my toilet make noise?

    A noisy toilet can have several possible causes such as loose or worn parts, partially blocked or narrow water passageways, partially obstructed drain lines, or high water pressure that can cause the toilet to continuously fill or “run.” Our team at Gwinnett Area Plumbers is highly trained and can quickly diagnose and correct all toilet problems. Call us for plumbing repair today for your toilet!

  • What should I do if my water bill is high?

    If you're noticing a high water bill, you should take the steps below before reaching out to a local plumber. 


    • Visually check for any leaks, especially toilet leaks, as they can be particularly sneaky.
    • Monitor your water meter by looking at the current reading.
    • Avoid using any water for a few hours, and then check the reading again to check for changes. A difference in the reading can indicate a leak. 

    If you’ve taken these steps and are unable to identify the cause of your high-water bill, we recommend contacting us today to provide receive guidance and assistance in diagnosing and addressing the problem.

  • How can I prevent my pipes from freezing?

    Here are some steps you can take to prevent frozen pipes.


    • Insulate exposed pipes
    • Seal air gaps around pipes
    • Disconnect outdoor hoses and turn off valves to outdoor faucets
    • Open cabinet doors to allow warmer air to circulate
    • Let faucets drip and maintain constant indoor air temperature, if possible

    By following these preventative measures, you can significantly reduce the risk of frozen pipes. However, if you encounter issues or suspect frozen pipes, you should contact our team of professional plumbers today.

  • What should I do if my hot water heater isn't working?

    Before looking for a quality plumber, you can take the steps below when your hot water heater isn't working.


    • If the water heater is electric-operated, start by checking the power source to determine if it's receiving power
    • Check the breaker and thermostat to ensure both are set properly
    • If the water heater is gas-operated, check the supply line and valve to ensure the line isn't obstructed and the valve is fully open

    If you’ve performed these basic checks and your hot water heater still isn’t working, it's advisable to contact Gwinnett Area Plumbers immediately. We have the tools and expertise to diagnose and resolve any issues with your water heater.

  • How can I fix a leaky faucet?

    Different types of faucets may have slightly different plumbing repair methods. Consider the steps below depending on the type of faucet you own.


    • After gathering the necessary tools, you'll want to turn off the water supply to the faucet
    • Depending on the faucet design, you'll need to remove the handle or handles
    • Inspect and replace the cartridge or rubber washers and springs
    • Be sure to follow the manufacturer's instructions
    • Reassemble the faucet
    • Turn on the water supply and check for leaks

    Did you know that around 15% of homes in the U.S. experience a water leak at some point, according to Gitnux, making plumbing repair an important market? If the steps above don't solve your problem, contact Gwinnett Area Plumbers for quick and professional service.

  • How can I prevent a smelly garbage disposal?

    Before seeking assistance from plumbing companies, here are some steps you can follow to prevent your garbage disposal from developing smelly odors.


    • Always run water when operating the disposal and for a few seconds after turning off the disposal
    • Avoid putting certain items such as grease, fat, fibrous or starchy foods, large bones, coffee grounds, or non-food items down the disposal
    • Clean the disposal regularly with a chemically-safe bio cleaner

    By following these preventative measures and practicing good maintenance habits, you can help keep your garbage disposal odor-free. Gwinnett Area Plumbers are your go-to experts on all things garbage disposal, and we're always here to help.

  • How do I fix a dripping shower head?

    A leaking shower head can be a simple fix or a symptom of a more complicated plumbing issue, such as worn or deteriorated valve parts or high water pressure. 


    If you follow the manufacturer's instructions for installing a new shower head and continue to have a problem, we highly recommend contacting our plumbers at Gwinnett Area Plumbers to ensure a larger plumbing problem is not at hand.

  • What causes low water pressure in my house?

    There is a multitude of possibilities concerning low water pressure in the home, including the possible causes below. 


    • Pipe obstruction or corrosion
    • Water leaks
    • Pressure regulator issues
    • Clogged aerators
    • Water softener or filter issues
    • Incorrect pipe sizing
    • Partially-clogged valves
    • Damaged or kinked piping

    If you're experiencing persistent low water pressure and are unable to identify or resolve the issue, contact one of the top plumbing companies around, Gwinnett Area Plumbers, today to assess your system and recommend the appropriate solution.

  • How can I save on my water bill?

    Here are a few tips to help reduce water usage and save on your water bill. 


    • Fix any leaks promptly
    • Install aerators on all faucets
    • Adjust your sprinkler system to avoid over-watering
    • Run only full loads in dishwashers and washing machines
    • Insulate hot water pipes 
    • Also consider replacing or installing water-efficient fixtures such as shower heads, faucets, and toilets

    By implementing these water-saving practices, you can significantly reduce your water consumption and save on your water bill while contributing to water conservation efforts. At Gwinnett Area Plumbers, our plumbers are experts in helping your system operate safely, optimally, and efficiently.

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